State Farm® Insurance Agent Rigo Delatorre

"Thank you for your kind words! We strive to provide exceptional customer service and competitive prices for auto insurance. I am glad that Maira was able to assist you. Thank you for your business & welcome to our office!"

"Thank you for taking the time to share your positive experience with my office! We're thrilled to hear that Maira and Shawn have consistently provided you with exceptional service and have gone above and beyond to assist you with your auto policies. We'll make sure to pass along your kind words to them. At the Rigo Delatorre Agency, customer satisfaction is our top priority, and we're committed to taking good care of our clients. We greatly appreciate your recommendation for anyone considering State Farm Insurance."

"Thank you so much for the online feedback, Gerardo! I’m glad Team Delatorre is always there to help you out! We appreciate your business"

"Ms. Nguyen , I’m sorry you are going thorough this misunderstanding with my office. I don’t know who you talked to or at what time you called, but we have a very strict procedure to cancel policies. When you emailed my office inquiring about the refund you were informed of the required email from the actual named insured for a refund, we never denied the refund. We require a written request to confirm that the actual named insured is cancelling the policy. We have looked and there is no current or previous policies in your name in this agency. The policy you called to cancel does not include your name. Which makes a written request more important to request from the actual named insured to protect our policyholders. We have sent emails to our actual policyholder; he has not responded which makes it noncompliant to cancel without his written consent as per the state farm contract. Our office is a professional office and all of us take pride in the way we treat our clients and protect their information. We will need an email from Mr. Parker confirming he is requesting the policy to be cancelled with his email address and his new physical address so we can back date it and send a refund to him. "

"Thank you Jennifer! I am glad that Maira has been particularly helpful with your business needs. It's wonderful when you find a team that makes you feel like family. We truly appreciate you being a part of ours throughout these years! Thank you for sharing your experience. "

"That's great to hear! State Farm definitely makes it easy to get the coverage you need with our monthly billing option. Thank you very much for sharing your experience & thank you for allowing our office provide for you insurance needs. "

"Rico, thank you for sharing your positive experience with Marlo Stamps. We will make sure to pass on your kind words to Marlo and commend him for his invaluable help. Thank you for choosing our services and for taking the time to share your feedback. We truly appreciate it. "

"It can indeed be rare to come across good customer service, so it's always refreshing to find someone like Marlo. I'm glad to hear that you had such a positive experience. I appreciate you taking the time to write this review. We appreciate your continued business with our office. "

"Jose, thank you for sharing your positive experience with Maira. It's great to hear that she made you feel comfortable and supported. Your recommendation of her to others is a testament to her knowledge and dedication. Thank you for taking the time to put this together. We appreciate you!"

"Hilario, thank you so much for the 5-star review! As always, we are here to help in any way that we can. I’m glad my knowledgeable and friendly team was there to help. "

"Mark, thank you for the kind review. I am sure glad my office is always delivering a 5-star service. "

"Joey, thank you so much for taking the time to write this review. My team and I strive to provide the best customer experience. Thank you for your continued support and trust in our office. "

"Thank you so much for taking the time to write this review, Pablo. We strive to tailor insurance policies to meet the specific needs of every person and at the best rate possible. Thank you for your continued trust in our office. "

"That is great to hear, Janice! Thank you so much for taking the time to write this review. It sounds like Shawn provided excellent customer service all while tailoring a policy just for you. Thank you for choosing our office for your auto insurance needs. We truly appreciate your business. "

"I'm glad that Shawn was able to assist you with exactly what you needed. Thank you for the great review & welcome to the State Farm family, Teresa! We appreciate your business. "

"Thank you so much for your kind review Josh! We're thrilled to hear that you found our service helpful and appreciated our quick processing. We strive to provide efficient assistance to all our customers. "

"Amber, that's awesome to hear! It's always great to have a local office where you can just walk in and still receive fast and friendly experience. Thank you very much for taking the time to provide us with your feedback and welcome to our office! "

"Hello Shaneel I'm glad to hear that you had such a positive experience with my Team Member Shawn. It's always great to receive excellent service, especially when you are pressed for time. Thank you for sharing your recommendation, don't hesitate to reach out. We are here to help. "

"Hello Nancy & thank you! I'm glad to read about this. It's important to have a supportive environment when seeking help or advice. Thank you for your continued trust in our office. We appreciate you. "

"Matt, thank you for taking the time to give us this really nice review. We try our best to provide the best customer service for our clients and we are rewarded with compliments like this one. As a member of the community all these years I feel the need to give back to local non-profits that benefit the people where I live and do business with. Thank you so much. Sincerely, Rigo Delatorre"

"Thank you very much for the 5-star review Tracy. We greatly appreciate you being part of your office and appreciate you taking the time to express how fantastic we are! -Rigo Delatorre"

"Hello reviewer and thank you so much for taking the time to write about your experience with Maira. I am sure glad that Maira has been the amazing support for you & your family throughout the years in our office. We appreciate you & your loyalty to our office & we look forward to continue providing you the amazing customer service for years to come. -Thank you!"

"Amazing customer service is what we strive for in this office and I am glad both Maira & Marlo were there to help you. We appreciate you trusting our office with your insurance needs. "

"Having knowledgeable Team Members such as Shawn Ram is how I ensure the best customer experience, whether that is in person or over the phone. I appreciate you taking the time to share your experience with Shawn, Natasha. Thank you for allowing our office to serve your insurance needs. "

"It’s always great to have the same Team Member assist you throughout the years like Maira has. Thank you for taking the time to share your experience."